Council & Staff

If you feel you have been treated unfairly by the RM of Kelvington No. 366 and would like to make a complaint,  Ombudsman deals with these complaints.  

There is no cost to you for this process. 

Please contact Ombudsman:

Call them at: 

Toll Free 1-800-667-9787 or 306-933-5500

Fax: 306-933-8406

Mail a letter: 150-2401 Saskatchewan Drive Regina, SK, S4P 4H8

Or submit this form online 

 https://www.ombudsman.sk.ca/complaint/make-a-complaint-online 

Please try to resolve the issue before contacting them.  

Firstly, please contact a council member or the Administrator at the RM office and ask us about our complaint process. 

Ombudsman can decide not to move forward if that first step isn't taken before contacting them.

No they wont. 

Ombudsman is independent and impartial.  

They do not advocate for the RM or anyone who contacts them.

Ombudsman only shares as much of your information with the RM as is necessary to resolve your complaint.

There are many different out comes due to every case being different. Here are some possible results:

• It is possible that the RM and the person making a complaint will have a better working relationship.
• The RM may be found to be acting fairly and then nothing more needs to be done.
• The RM may take steps to correct or improve the situation.
• The Ombudsman could decide that the RM acted unfairly or could have done better and recommendations to correct any unfairness process will be given to the RM.  

No matter what the results are Ombudsman will share the conclusion with the person who feels they have been treaty unfair.  They will also share the reasoning with you.